FAQ
Common questions we receive concerning our service offers, pricing, website and securities…
Common Questions
Yes, the initial consultation is free.
Yes, we are a member of the Institute of Chartered Accountants Australia New Zealand.
Our team is comprised of Chartered Accountants, Certified Public Accountants and University degree graduates.
We have been established for over 10 years.
Yes, we are registered Tax Agents with the ATO.
We will guide you through the process and provide back up source documentation.
Yes, absolutely!
As a data-driven company, we prioritise the protection of your information and follow best practices in implementing high-security measures. We are storing and protecting your records electronically. We use methods such as firewalls, antivirus software, encryption, digital certificates, Auskey, password protection and two-step identification in order to safeguard and secure all your delicate and sensitive data.
In addition to our own IT infrastructure, we are also using off site email storage, cloud-based accounting systems and document storage facilities including, but not limited to:
- Tax Agent Portal,
- Xero,
- Saasu,
- Reckon Hosted,
- lMYOB Essentials,
- Sage One,
- Dropbox,
- One Drive, and
- iCloud.
Yes, we are able to use any accounting system. To mention a few, we provide ongoing support for Xero, MYOB, Reckon and Sage.
No problem, Feel free to contact us here!
We work on a monthly billing cycle.
Our invoices are in AUD.
We offer very competitive pricing according to the market rate. Please contact us for a free quote!
We are using the USD currency.
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